Empower your Contact Center

Unlike expensive and very complex premise based solutions, Bluerock’s Cloud based Contact Center was created with the business user in mind. No more waiting for technical specialists to set up and make changes. No more lengthy technology implementation and migration projects. Now you can control your own destiny and focus on your strategic role as the portal to your customers.

  • No maintenance costs
  • No expensive, never-ending integration projects
  • No technology lifecycle syndrome
  • No time-consuming administration
  • No hardware investment

We take care of your contact center infrastructure, so you can focus on contributing to the success of your company.

ACD

Our ACD solution can be configured by any business user, and it has all the sophisticated routing features enterprises need.

IVR

Bluerock’s speech-enabled IVR, can easily build and manage automated voice applications that customers will love to use.

CTI

Bluerock’s CTI/screen pop capabilities allow you to arm agents with customer data at their desktop as soon as calls arrive.

Dialers

Our Predictive, power and preview dialers will triple the amount of time your agents are productively connecting with live prospects and generating revenue for your business.