Exceed previous sales expectations and achieve greater efficiencies with the feature-rich Predictive, Power, Preview and Progressive dialer technologies delivered by the Bluerock’s Outbound Contact Center. Our Predictive Dialer boosts efficiency by automating the dialing of multiple numbers per contact, tripling the amount of time your agents are productively connecting with real prospects.
The speed of business in today's marketplace is continuously increasing. If you’re not in the forefront of a sales opportunity, chances are your competitor is. Seize hot opportunities immediately with the Web Callback feature of the Bluerock’s Outbound Contact Center. Web Callback integrates your company’s online presence with your outbound call center to generate an immediate, automated callback for online inquiries. And, with the automated agent scripting capabilities, your agents will always be on-script with a consistent conversation geared towards lead qualification and a winning sales pitch.
Outbound call centers and inside sales teams need to grow business with net-new customers while upselling to existing customers. They need to find good leads, improve contact ratios, and close businessnot waste time on managing leads.
Bluerock’s Outbound Contact Center automates lead and campaign management so you can create an automated sales funnel that accomplishes a variety of tasks.
- Prospecting Call your top leads within seconds of arrival, schedule the automatic import of lead lists, reach more prospects with Local Caller ID, and help ensure regulatory compliance.
- Qualifying Use list priorities and ratios so your agents can focus on their most qualified leads.
- Essential Follow-up Automate when agents call back sales opportunities using the Disposition Timer and Redial feature.
- Converting Leverage Workflow Rules with time-of-day triggers to manage the time agents spend on campaignsparticularly ones further along in the sales conversion funnel.